Reliable Service For Your Business Security System

We maintain your security system remotely and provide quick support and service to ensure your systems are always running.

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don’t get stuck with Poor service

When you purchase a business security system, you need a service provider that maintains your system and responds quickly to service requests to minimize system downtime. But the problem is that the industry is flooded with security companies that overpromise and underdeliver.

Choosing the wrong security system provider will leave you feeling frustrated and annoyed.

slow response times

When a component fails, you need a service technician to arrive quickly.

no tech support

To reduce costs, most security providers don’t have technical support.

systems that fail

Without proactive maintenance, your system has a higher risk of failure.

Reliable Service and Maintenance From a Security Provider You Can trust

When you hire a company to install a business security system, you want a provider that you can trust to maintain and service your facility properly. Security cameras can stop working, access control systems can stop opening doors, or your alarm system can fail to communicate.

The last thing you need is to spend money on security and end up with another break-in or theft.

But trying to find a reliable security system provider is difficult.

Spotter Security has designed and installed reliable security systems for businesses across Canada for over 18 years. Every new security system we install comes with a free maintenance and service plan designed to increase system uptime and make sure it’s running when you need it.

Let us guide you in finding the right solution for your needs.

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Maintenance that keeps your system running

It’s Like Having Your Own Security Operations Center

Managing and maintaining your business security system is time-consuming and often gets pushed to the bottom of the to-do list. But leaving a security system un-maintained will lead to missing security camera footage, failed access control doors, and alarm systems that stop communicating.

With our Control Desk support plan, a trained professional will log in to your system every two weeks and make sure that everything is working as it should be.

Our Control Desk Support Plan is free for one year and includes:

Service and Support - Health Check & Backup

Health Check & Backup

Includes checking all hard drives, control panels, communication devices, and software. Updates are applied accordingly and as needed. All system settings and programming are backed up.

Service and Support - Security Camera Checks

Security Camera Checks

Includes checking all cameras, day and night, for changes in views, obstructions, communication issues, focus, recording settings, bandwidth, and video retention.

Service and Support - Incident Video Search

Incident Video Search

Includes unlimited video searches for any incidents that occur. Search, save, and export video as needed and provide the evidence to the police if needed.

Service and Support - System Administration

System Administration

Adding or changing a schedule or new user to your system is simple. Send us an email, and we will take care of it.

Service and Support - Annual Onsite Visit

Annual Onsite Visit

Once a year, we will schedule a maintenance visit to ensure all security components are working.

Service and Support - Technical Support

Technical Support

Most problems can be solved remotely, and our technical support team is ready to help.

<strong>Health Check & Backup</strong>
Health Check & Backup
Adding or changing a schedule or new user to your system is simple. Includes checking all hard drives, control panels, communication devices, and software. Updates are applied accordingly and as needed. All system settings and programming are backed up.
<strong>Security Camera Checks</strong>
Security Camera Checks
Includes checking all cameras, day and night, for changes in views, obstructions, communication issues, focus, recording settings, bandwidth, and video retention.
<strong>Incident Video Search</strong>
Incident Video Search
Includes unlimited video searches for any incidents that occur. Search, save, and export video as needed and provide the evidence to the police if needed.
<strong>System Administration</strong>
System Administration
Adding or changing a schedule or new user to your system is simple. Send us an email and we will take care of it.
<strong>Annual Onsite Visit</strong>
Annual Onsite Visit
Once a year, we will schedule a maintenance visit to ensure all security components are working.
<strong>Technical Support</strong>
Technical Support
Most problems can be solved remotely, and our technical support team is ready to help.

Nearly two decades of Experience

We’ve helped thousands of businesses protect their facilities across Canada

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Service that won’t let you down

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