How to Reset Your NVR Password – 3 Easy Steps

Security cameras can function on their own most of the time. However, if your system uses multiple cameras or has complex setups, devices such as DVRs or NVRs (Network Video Recorders) may be required. As your system gets more complex, it becomes crucial to hire a professional security service provider to handle installation, maintenance and troubleshooting like reset your NVR/DVR password.

This blog guidelines the steps you can take in case you run into an issue with your NVR that requires reset your NVR password.

An NVR (Network Video Recorder) is much more than a simple recording device—it’s an integral part of modern smart surveillance. At its core, an NVR digitally stores video data from IP cameras over a network. But what makes it distinct from older systems like DVRs is its adaptability, intelligence, and scalability, which are pushing the boundaries of surveillance technology.

Unlike traditional analog systems, NVRs function as part of an all-digital ecosystem, seamlessly integrating with advanced features like facial recognition, motion detection, and remote cloud storage. This integration enables the NVR to do more than just record—it becomes a proactive element of security that can trigger alerts, initiate automated actions, and provide insights for better decision-making.

NVR systems are redefining how we think about surveillance, making them indispensable for companies looking to upgrade to intelligent, network-centric security. They are the backbone of the next-generation security ecosystem—where data flows seamlessly, and monitoring is just as much about proactive prevention as it is about evidence recording.

Given below are general instructions to reset your NVR password in case you have the need to do so. It is important to note that depending on the company your NVR belongs to, it would have a slightly different procedure for resetting the password, nonetheless, these steps can be used to navigate the entire process.

Before starting, make sure you collect the necessary information. This will make the process smooth and quick.

📌 Information to Collect:

• Model Number
• Device ID
• Serial Number
• Date displayed on the NVR interface

This information can be found in two places:

1. Info Screen on Your NVR
   • Use a USB mouse: Right-click to open the menu and left-click on “Info.”
   • Or press the front button of your NVR once.

2. Device Sticker
   • Check the sticker located on the bottom of your NVR.

To reset the password, you’ll need to request a temporary password from the Lorex website.

1. Go to Lorex.com and log in to your account by clicking “My Account” at the top-right corner.
2. Once logged in, click on Reset Device Password.
3. Fill in the form with the following details:
   • Your First and Last Name
   • Phone Number
   • Model Number, Device ID, Serial Number, and Date from the Info Screen
4. Upload the two pictures you took (the Info Screen and the Sticker on the NVR).
5. Click Submit.

Once you receive the temporary password:

1. Log in to your NVR using the temporary password.
2. Go to Main Menu → Account Settings.
3. Under Old Password, enter the temporary password.
4. Navigate to Update Password to set a new one.

It’s important to create a strong new password to prevent unauthorized access. Follow these guidelines:

• Use at least 12 characters.
• Include a mix of uppercase and lowercase letters, numbers, and symbols.
• Avoid personal information like your name or birthdate.

Update the password in the NVR system and also in the Lorex mobile app if you use one. Once done, click Save Settings and exit.

Are you tired of keeping up and maintaining your security system? Do you frequently run into issues that you have no clue on how to handle? If you are looking for a security service provider that takes away the hassle of troubleshooting your security system, Spotter Security has your back.

WIth over 20 years of experience in the security industry, Spotter Security knows what goes into installing, managing and maintaining a security system and can do it for you through our Control Desk Services. We understand the frustration of spending thousands of dollars on a security system and have it quit on you when you need it the most. Be it a software issue or something that requires physical attention, Spotter Security takes care of it all to ensure that your security system always keeps running no matter what.

Reset your NVR password might seem complicated, but following these steps will make the process easy. If you still encounter issues, visit Lorex Support for further help.