Certified Genetec Channel Partner · Ontario & Canada
We Supply and Install
Genetec Security Center
for Canadian Businesses
Spotter Security is a certified Genetec Channel Partner. We design, install, configure, and support Genetec Security Center for businesses across Ontario and Canada — whether you're upgrading an existing system or starting fresh.
Certified installation & configuration of Security Center
Synergis™ access control — doors, elevators, parking
Omnicast™ VMS & video surveillance
AutoVu™ license plate recognition (ALPR)
Ongoing support, service & system upgrades
Security Center Platform
Core Capabilities
Synergis™ Access Control
IP-based, hardware-agnostic door management
Omnicast™ Video VMS
Enterprise-grade, unlimited cameras & codecs
AutoVu™ ALPR
Real-time license plate reading & alerts
Mission Control™
Automated incident response & SOC workflows
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Years of security
software innovation
software innovation
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Enterprise customers
worldwide
worldwide
0M+
Connected hardware
devices managed
devices managed
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Hardware & software
partner integrations
partner integrations
Genetec Security Center
What Is Genetec Security Center?
Genetec Security Center is a unified security platform that brings access control, video surveillance, automatic license plate recognition (ALPR), and communications together in a single interface. Rather than managing separate software applications for each security system, operators see everything — live video, door events, alarms, and plate reads — in one synchronized dashboard.
Founded in Montreal in 1997, Genetec is a Canadian company and a global leader in physical security software. Security Center is the foundation of their product ecosystem and is deployed in airports, hospitals, universities, governments, and commercial enterprises across 150+ countries.
For Canadian businesses evaluating a commercial access control system or an enterprise video management system (VMS), Genetec Security Center is consistently rated among the top platforms for large multi-site and high-security deployments.
Spotter Security is a certified Genetec integrator serving Ontario. We handle everything from initial design and installation to ongoing maintenance — so your team gets the full power of the platform without the complexity.
Synergis™ — Access Control
IP-based door control supporting HID, SALTO, Allegion, and
200+ hardware models. Fully unified with video and ALPR.
Omnicast™ — Video Surveillance
Enterprise VMS supporting unlimited IP cameras from 200+
manufacturers. Native H.265, AI analytics, and edge recording.
AutoVu™ — ALPR
Automatic license plate recognition for parking, perimeter
control, and law enforcement. Integrated directly in Security
Center.
Mission Control™ — Situation Management
Automates security operations: incident playbooks, escalation
workflows, and real-time SOC dashboards.
ClearID™ — Identity & Visitor Management
Cloud-based self-service identity management: visitor
check-in, contractor access, and digital ID verification.
Why Genetec
Why Canadian Businesses Choose Genetec
Security Center is built on three principles that matter most to
enterprise-grade deployments: unification, openness, and privacy
by design.
One Platform — Everything Connected
Access events, live video, ALPR reads, and alarms all surface in
a single Security Center dashboard. Operators respond faster
because context is never missing — a door alarm instantly shows
the associated camera feed without switching applications.
Open Architecture — No Vendor Lock-in
Genetec supports 300+ hardware manufacturers and exposes a full
REST/SDK API. You're not locked into proprietary cameras or
readers — your existing Axis, Bosch, Hanwha, or HID hardware
likely works on day one. This matters for Canadian businesses
protecting long-term IT investments.
Privacy by Design & PIPEDA Compliance
Genetec built privacy controls directly into Security Center —
automatic video retention policies, role-based access to
footage, audit trails, and data anonymization tools. Canadian
businesses can meet
PIPEDA requirements
without additional middleware.
Cloud, On-Premise & Hybrid Deployment
Security Center works in any architecture. Run it on-site on
your own servers, deploy as a cloud-hosted SaaS subscription, or
use a hybrid model where edge devices record locally and
management is cloud-based. Compare the trade-offs in our
cloud vs on-premise access control guide.
AI-Powered Analytics & Automation
Built-in video analytics detect tailgating, loitering,
overcrowding, and perimeter breaches — no third-party plugin
required. Mission Control automates incident workflows so your
security team responds to events, not just alerts.
Scales from 1 Site to 1,000 Locations
Security Center is licensed by feature module and scales without
requiring new software. A 20-door office and a 2,000-door
hospital both run the same platform — the same operator
training, same reporting, same API. Ideal for multi-site
Canadian enterprises expanding over time.
Product Suite
The Genetec Security Center Product Family
Each module is a best-in-class product in its category — and they
all share one interface, one database, and one event stream.
01
Synergis™
IP Access Control
Synergis is Genetec's access control module inside Security
Center. It manages doors, elevators, parking barriers, and
turnstiles using IP-based controllers. Synergis supports HID,
SALTO, Allegion, and 200+ hardware models — meaning your
existing readers are likely compatible. Full integration with
Omnicast means every access event is automatically linked to the
corresponding camera clip. Learn more about
choosing an access control system.
Synergis product page →
02
Omnicast™
Video Surveillance VMS
Omnicast is Genetec's video management system — one of the
highest-rated enterprise VMS platforms in the world. It supports
unlimited IP cameras, all major codecs (H.265, H.264, MJPEG),
edge recording, and native AI analytics for motion, object, and
behaviour detection. Unlike standalone NVRs, Omnicast unifies
video under the same Security Center interface as access and
ALPR. See our comparison of
VMS vs NVR for business.
Omnicast product page →
03
AutoVu™
License Plate Recognition
AutoVu reads license plates in real time — at parking gates,
facility entrances, and perimeter checkpoints. Plates are
instantly cross-referenced against allow/deny lists, with
automatic alerts and access decisions. For Canadian businesses
managing gated parking, fleet yards, or secure facility
entrances, AutoVu eliminates manual gatehouse checks and
integrates directly with the Synergis access control module.
AutoVu product page →
04
Mission Control™
Situation Management
Mission Control is a situation management layer for
high-security environments — airports, hospitals, government
facilities, and corporate campuses. It automates incident
playbooks: when a perimeter alarm triggers, Mission Control
automatically pulls the camera feed, notifies the right
responders, logs the incident, and guides the operator through
the approved response procedure. Reduces decision fatigue and
response times.
Mission Control page →
05
ClearID™
Identity & Visitor Management
ClearID is Genetec's cloud-based identity management module —
for visitor check-in, contractor badging, and self-service
access requests. Visitors pre-register online, receive a QR
code, and check in without a receptionist. Contractors get
time-limited access credentials automatically provisioned in
Synergis. All identity data is stored with
PIPEDA-compliant
data handling.
ClearID product page →
06
Security Center SaaS
Cloud-Hosted Option
Security Center is also available as a fully hosted SaaS
subscription — no on-site servers, automatic updates, and
consumption-based pricing that scales with your needs. The SaaS
edition is ideal for Canadian businesses that want
enterprise-grade Genetec capabilities without the IT
infrastructure overhead. Read our guide to
what to consider before moving to cloud surveillance
before making the decision.
Cloud Security Center →
Need a Certified Genetec Integrator in Ontario?
Spotter Security installs, configures, and supports Genetec Security Center for Canadian businesses of all sizes — from a single-site office to a multi-location enterprise. New deployments, system takeovers, and expansions.
Platform Features
What Makes Genetec Security Center Different
Enterprise features that most standalone cameras and access
controllers simply can't match.
Unified Security Dashboard
Live video, access events, alarms, and ALPR reads on a single
configurable screen. No tab switching — full situational
awareness from one operator workstation.
Cybersecurity-First Design
Genetec Hardened Security appliances, TLS 1.3 encryption,
certificate-based authentication, and an active Security
Advisory Team — unusual depth for a physical security vendor.
Cloud, Hybrid, or On-Premise
Deploy on your servers, in Genetec's cloud, or in a hybrid
model. Switch architectures later without changing software or
retraining operators. Read our guide on
cloud vs. on-premises security systems.
AI Video Analytics
Native AI analytics for object detection, crowd monitoring,
slip-and-fall detection, and perimeter breaches — embedded in
Omnicast, not a bolted-on plugin. Runs on edge cameras to
minimize bandwidth.
Open API & 300+ Integrations
REST API, C# SDK, and 300+ certified partner integrations — HR
systems, building management, fire panels, intercoms, and more.
Your Genetec deployment grows with your business without custom
development.
Advanced Privacy Controls
Automatic video retention schedules, K-Anonymity face blurring
for footage review, role-based permissions per camera or door,
and a full audit trail of who accessed what and when. Built for
PIPEDA compliance.
Mobile Security Center App
The Security Center Mobile app lets operators monitor live
cameras, review footage, manage doors, and respond to alarms
from any iOS or Android device. Full functionality with
role-based access — not a watered-down view.
Multi-Site & Federation
Genetec Federation allows multiple independent Security Center
deployments to be monitored from one central console — without
merging databases. Ideal for property managers and enterprises
with sites across Ontario and Canada.
Reporting & Business Intelligence
Security Center Report Manager generates detailed activity
reports, occupancy analytics, visitor logs, and incident
timelines. Export to PDF or CSV for compliance audits, insurance
claims, or executive reviews.
See It in Action
Genetec Security Center — Platform Overview
Watch how Genetec Security Center unifies access control, video,
and ALPR in a single operator interface.
Official Genetec overview ·
Learn more at genetec.com
Industries
Who Uses Genetec Security Center?
Genetec is deployed across every major industry vertical — from
regulated healthcare environments to large-scale transportation
hubs.
Corporate Offices
Healthcare & Hospitals
Transportation & Fleets
Government & Public Sector
Education & Campuses
Retail & Commercial
Manufacturing & Industrial
Energy & Utilities
Multi-Tenant Properties
Airports & Transit
Why Spotter Security
Your Certified Genetec Partner in Ontario
We don't just install the software — we design, deploy, and
support your entire Genetec Security Center environment.
Certified Genetec Integrator
Spotter Security is a trained and certified Genetec Channel
Partner. Our technicians are factory-trained on Security Center,
Synergis, and Omnicast — so your deployment is done right the
first time.
End-to-End Project Delivery
We handle everything: site assessment, system design, licensing,
hardware procurement, installation, software configuration, user
training, and go-live support. One point of contact from quote
to completion.
Ongoing Support & Maintenance
Security systems need ongoing care — software updates, licence
renewals, hardware replacements, and configuration changes as
your business evolves. Spotter Security provides remote and
on-site support across Ontario.
System Takeovers & Upgrades
If your current Genetec system is unsupported, outdated, or
running on end-of-life hardware, we can take it over. We assess,
stabilize, and upgrade — protecting your software investment
while bringing the system up to current standards.
Multi-Platform Expertise
Beyond Genetec, Spotter Security also integrates
Brivo cloud access control
and
Eagle Eye cloud cameras
— giving you options across the full range of enterprise and
cloud-managed platforms.
Serving All of Ontario
Toronto, Ottawa, Hamilton, Mississauga, Brampton, London,
Kitchener-Waterloo, and surrounding areas. We travel to your
site for assessments, installation, and scheduled maintenance
visits.
Ready to deploy Genetec Security Center?
Free site assessment · No obligation · Certified
integrator
Contact an Expert
Platform Comparison
Genetec Security Center vs Other Platforms
How does Genetec compare against Milestone XProtect, Lenel
OnGuard, and traditional DVR/NVR setups? Here's a side-by-side
breakdown for Canadian enterprise buyers.
| Capability | Genetec Security Center | Milestone XProtect | Lenel OnGuard | DVR / NVR System |
|---|---|---|---|---|
| Unified access + video + ALPR | ✓ Single platform, native | Video only (access via plugin) | Access only (video via plugin) | ✗ No access control |
| Open hardware support | 300+ certified manufacturers | 200+ cameras, limited readers | Limited, proprietary-preferred | Brand-specific only |
| Cloud / SaaS deployment | ✓ Full SaaS + hybrid | Partial (XProtect Cloud) | On-premise only | ✗ Local only |
| Privacy & PIPEDA tools | ✓ Built-in — K-Anonymity, audit trail | Basic retention policies | Role-based access only | None |
| AI video analytics | ✓ Native — no extra license | Available (extra license) | Not included | Basic motion detection only |
| Situation management | ✓ Mission Control™ module | Via third-party integration | Limited built-in | ✗ None |
| Mobile app (full function) | ✓ iOS + Android, full control | ✓ View-only mobile app | Limited | View-only apps |
| Multi-site federation | ✓ Native Federation module | ✓ Smart Client federation | Multi-site with extra licensing | ✗ Site-by-site only |
| Cybersecurity certifications | ✓ Hardened appliances, TLS 1.3, SAT | Standard enterprise | Standard enterprise | Typically no hardening |
| Best for | Enterprise, government, multi-site | Large video-centric deployments | High-security access control | Small single-site businesses |
Source: Genetec.com, Milestone Systems, LenelS2 product
documentation. Comparison reflects standard product capabilities
as of 2026. For help choosing, read our guide on
top VMS platforms for business.
Genetec Security Center is a unified physical security
platform developed by Genetec Inc. — a Canadian company
headquartered in Montreal. It combines IP access control
(Synergis™), video surveillance (Omnicast™), license plate
recognition (AutoVu™), and situation management (Mission
Control™) into a single software environment. Rather than
running separate VMS and access control applications,
operators manage everything from one dashboard, one database,
and one event stream.
Synergis™ is Genetec's access control module — it manages
doors, credential readers, access schedules, and cardholder
permissions. Omnicast™ is Genetec's video surveillance module
— it manages IP cameras, recorded footage, live streams, and
video analytics. Both are components of Security Center and
share a unified interface and event database, meaning access
events are automatically linked to the corresponding camera
clips.
Yes — Genetec offers Security Center as a fully cloud-hosted
SaaS subscription, as an on-premise deployment on your own
servers, and as a hybrid model where edge devices record
locally while management is cloud-based. The SaaS option
requires no on-site servers and receives automatic software
updates. You can read more about the trade-offs in our
cloud vs. on-premises security systems guide.
In most cases, yes. Genetec's open architecture supports 300+
hardware partners — Axis, Bosch, Hanwha, Hikvision, Avigilon,
and HID are all certified. Your existing IP cameras are likely
compatible with Omnicast. Card readers and access controllers
from HID, Allegion, and SALTO are supported by Synergis.
Spotter Security will assess your existing hardware during the
site evaluation to confirm compatibility before any purchase.
Genetec Security Center is licensed per module (Synergis,
Omnicast, AutoVu) and scales by the number of cameras, doors,
and features. Pricing varies significantly by deployment size
— a 20-camera, 10-door system will have a very different
budget than a 500-camera enterprise deployment. Spotter
Security will provide a detailed quote after a site
assessment. Contact us for a free, no-obligation consultation.
Yes. System takeovers are a common service for us. If your
current Genetec system is unsupported, running outdated
software, or your existing integrator is unresponsive, Spotter
Security can step in as your new service partner. We assess
the current installation, perform any necessary updates or
repairs, and take over ongoing maintenance and support.
Genetec has built privacy controls directly into Security
Center. Features include: automatic video retention schedules
(footage is deleted after a defined period), K-Anonymity video
de-identification (faces are blurred during evidence review),
role-based access limiting who can view specific cameras or
door logs, and a full audit trail of all system access. These
tools help Canadian businesses operate in compliance with
PIPEDA requirements
without additional software.
Yes. Spotter Security provides a free site assessment and
system recommendation for any Genetec Security Center project.
We'll review your facility requirements, existing hardware,
and security objectives — then recommend the right Security
Center modules, licensing tier, and hardware to match your
budget. No obligation, no sales pressure.
