Office complexes are the bedrock of any economy. Sprawled across the city, and involving multiple locations, office buildings and complexes can be tricky to secure. These complexes often have site or operations managers overseeing security and dedicated security teams. While these have relatively safer security measures, however, with the changing dynamic of crime and theft, security systems too have to be updated constantly to ward off threats in real-time.
This blog discusses the challenges of securing office complexes, and how you as an operations manager improve upon your existing security system and overcome the evolving security challenges faced by office buildings everyday.
Challenges in Office Complex Security
Managing personnel, important and confidential data, and ensuring worker safety are all challenges that require constant attention and care to address. Here are a few challenges that have to be met to ensure that your business security is on par.
High Number of Visitorsa
Office complexes see a large number of visitors each day and if you have on-site parking, you have cars to track as well. Ensuring that each visitor goes only where they are supposed to, and do not wander off to other offices is a task that takes integrating security systems like CCTV with access control and building security protocols.
Outdated Legacy Systems
Some office complexes may still rely on outdated or obsolete security systems and equipment, such as analog cameras, magnetic locks, or wired networks. These systems and equipment may not provide adequate security, as they can be easily hacked, bypassed, or damaged. They may also not integrate well with newer technologies, such as cloud, mobile, or biometric. Organizations have to upgrade their security systems and equipment to meet the current standards and best practices.
Maintaining Operational Efficiency
Security measures can sometimes interfere with the operational efficiency of the office complex, such as causing delays, inconvenience, or frustration for the staff and visitors. For example, security checks, scans, or verification can take time and resources, and may affect the productivity or satisfaction of the people. Organizations have to balance the level of security with the level of convenience, and ensure that their security measures are user-friendly and streamlined.
Compliance Mandates
Office complexes have to comply with various rules and regulations that govern the security of their data, assets, and people. These rules and regulations may vary across industries, regions, or countries, and may change over time to reflect the evolving security threats and risks. Organizations have to keep track of the relevant compliance mandates, and ensure that their security policies and procedures are aligned with them. Non-compliance can result in legal consequences, such as fines, lawsuits, or sanctions.
6 Ways To Improve Office Complex Security
Here are six ways to further improve office complex security, based on the web search results I found:
Use biometric or facial authentication for visitors
To improve access control measures on site. Biometric authentication, such as fingerprint, facial, or iris recognition, can provide a higher level of security than traditional methods like passwords, PINs, or cards.
Biometric authentication can prevent unauthorized entry, identity theft, and credential sharing. It can also mean that you do not have to hunt down keycards from old employees or worry about keycards being stolen to access important rooms and office facilities.
Conduct regular security audits and drills
Security audits and drills can help identify and address any potential vulnerabilities or risks in the office complex. Security audits can involve inspecting the physical premises, reviewing the security policies and procedures, and testing the security systems and equipment. Security drills can involve simulating different scenarios, such as fire, earthquake, or active shooter, and evaluating the response and preparedness of the staff and security personnel.
Integrating a security company in the mix is always a good option since they come equipped with experience and expertise in managing emergencies. Having a dedicated team makes sure that your security protocols do not get neglected and none of your security components are out of order.
Train and educate the staff and visitors
Training and education can raise awareness and promote a culture of security among the staff and visitors. Training can include topics such as how to report suspicious activities, how to handle confidential information, how to use the security systems and equipment, and how to respond to emergencies.
Education can include providing clear and visible signs, posters, or brochures that explain the security rules and guidelines, and the consequences of violating them. Educating your staff and security team on detecting and reporting anomalies like having an access door opened for too long or seeing something unusual in the parking lot like an unattended van or other vehicle.
Implement a visitor management system
A visitor management system can help track and monitor the visitors who enter and exit the office complex. A visitor management system can require visitors to register, provide identification, sign a non-disclosure agreement, and wear a badge. A visitor management system can also assign a unique Wi-Fi access code to each visitor, and cross-reference them against a block or watch list. A visitor management system can enhance the security and accountability of the visitors, and prevent unauthorized access or data theft.
Upgrade the security systems and equipment
Upgrading the security systems and equipment can improve the performance and reliability of the security measures. Upgrading can include installing or replacing CCTV cameras, motion sensors, alarms, locks, doors, windows, lighting, and fire extinguishers. Upgrading can also include updating the software and firmware of the security devices, and ensuring they are compatible and integrated with each other. Upgrading can help prevent malfunctions, breaches, or tampering, and provide better surveillance and protection.
Getting A Control Desk Service
Instead of doing it all alone: maintenance, management and monitoring, you could opt for a Control Desk service from a reputable company that takes care of your security needs. Control Desk is an all-in-one service to manage and maintain your security system.
It takes care of maintenance, which includes checking cameras, access control devices, and alert sensors; management, which includes managing security protocol and systems, authorizing access and everything security related on site; and technical support for when you or your system encounter an issue that needs professional attention.
Spotter Security offers Control Desk service to maintain and manage your security system. With over 20 years of experience in managing office complexes and serving multiple sites, Spotter Security knows the ins and outs of business security. Explore more about Spotter Security’s Control Desk service and boost your site security.
Written by : Carlo Di Leo
At the age of 24, with no experience in the security industry or any money in the bank, Carlo quit his job and started Spotter Security from his parent's basement. Founded in 2004, Spotter grew from a single man operation into a multi-million dollar security system integrator that caters to businessess and construction sites across Canada.